Find answers to common questions about our internet packages, billing, and support — or log in to the customer self-care portal to pay your bill online.
SearchIT's bundles are shared, but that does not mean inconsistent speed. Committed bandwidth is assigned to every connection, regardless of how many links are active in a given area, so you consistently get the speed specified in your package.
According to the law, all content posted to FTP servers is considered pirated and illegal because the uploaders have no property rights over the contents that they upload. Thus, no ISP may own, manage, or advertise any type of FTP server for/to their users, according to BTRC laws.
Yes, we do provide real IP
You can pay your bill through mobile financial services (bKash & Nagad), card payment, or bank transfer. Log in to our customer self-care portal using your account ID and password to view and pay your bill instantly. For further assistance, contact us at 09606990030.
Our support team is ready to provide you support 24/7. Just call our hotline 09606 990 030 and we will be there for you.
SearchIT offers unlimited internet packages, fast fiber connectivity, stable speeds with no peak/off-peak restrictions, real IP addresses on request, buffer-free streaming, and 24/7 customer care support.
Your current package, connection status, and billing history are all visible from the customer self-care portal after you log in.
